How We Collect and Use Information
ICS Publications will use voluntarily provided data to:
• obtain customer/marketing feedback
• gather customer information needed to improve service
• communicate offers on merchandise and services which we believe will be of interest to you
• provide you with requested information
• contact you with special promotions or new products
• expand and enhance ICS Publications service, products, and website
• Send you catalogs and direct mail promotions at your request
We do not collect or save your personal info unless you provide it for ordering, or other requests. You may, at any time, request not to receive e-mail promotions, and/or to be taken off a previously requested mailing list. We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site).
We may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a "cookie" to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. Cookies store bits of information in a secure area. This information is readable only by ICS Publications, and helps us provide you with individualized service. Cookies cannot deliver a virus, and we DO NOT share saved cookie data.
By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before.
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such as file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the ICS Publications cookie you may not be able to take full advantage of a personalized experience at ICS Publications or any of its websites.
We may also ask you to voluntarily provide information in a few circumstances. When you purchase items from ICS Publications, we will ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and email address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter one of our promotions (information such as name, address and telephone number).
Any personal information that you may share with us is kept absolutely private. We do make our mailing list information available to carefully screened companies whose products or services might interest you. If you prefer to have your name withheld, simply contact us and let us know. If you order by mail or phone and do not want to have your name traded with nonaffiliated companies, please call 1-800-832-8489. You can also contact us via e-mail at firstname.lastname@example.org. Please include your name and mailing address in the message.
ICS Publications may send you e-mails with promotional offers or information related to ICS Publications products or services only if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from ICS Publications, please click here and follow the “unsubscribe” instructions. Your e-mail address will be removed from our marketing list.
Accessing my ICS Publications online information
You can personalize your experience at www.icspublications.org by becoming a registered user. Once registered, you can review and maintain your account information at any time. Your account information is secure and is accessible by using a password that you select. To become a registered user at www.icspublications.org, or to modify your current preferences, click here.
Safety of your Financial Information
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.
Your Transactions are Secure
When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in your browser screen to notify you of this change. You will remain in this secure zone for the entire checkout process.
Effective September 2016